Gira UK remain available for its customers

Gira, a full-range suppliers of intelligent system solutions for building management, ensures its UK technical support team remains available during the global Covid-19 outbreak.

With the aim to reaffirm the company’s commitment to safeguarding its UK customers and staff, Gira has put special measures in place so its technical support team can remain available on a remote-basis, from Monday to Friday, 8am – 6pm. Please contact:

The Gira supply chain is also business-as-usual, so customers can still place new orders or discuss current sales orders by contacting Gira Germany below:

The impact of Coronavirus has, and still is, creating an unprecedented level of uncertainty for all, and Gira is taking all possible measures to protect its customers, employees and health worldwide.

As a market leader, Gira has a responsibility towards the businesses it serves, working to safeguard and support its network of technology integration and support companies, specialist home integrators and electricians, as well as corporate installers and the electrical retailer, which may or may not have an online presence. With such varied methods of practise, Gira hopes each of its customers will self-govern their own situation, ensuring responsible operation at all costs, which remain in-keeping with official health & work guidelines.

In accordance, the entire Gira workforce spanning sales, technical, support, marketing, accounts and returns, are working from home. To ensure the safe receipt and dispatch of goods, and make certain its buildings are secure, Gira has enlisted the absolute minimum number of essential staff to operate from Gira HQ in Germany. In addition, management of all Gira communications, IT and its security infrastructure will be systematically monitored and maintained remotely. All other team members with key-worker status will work in private offices with zero contact to the public.

Consequently, the Gira UK offices & Training center will temporarily close to ensure the company is working in accordance with the latest UK government recommendations and above all else, protects its staff and customers.

Mark Booth, Managing Director Gira UK says, “We want to assure our customers that we will keep them updated about any new products, offers and our next steps as we navigate the unfolding Covid-19 situation together. Our technical support team is hugely experienced and is here to help with any queries, and for added convenience, our office systems will redirect any requests to our UK representatives automatically. This ongoing situation is under strict monitoring and should we have any new company updates, we will let you know. In the meantime, we are only a phone call or email away.”

“In such uncertain times, it makes me proud to advocate the “Gira Spirit‘, where no matter how critical the situation, everyone is working even harder and closer together to ‘make it work‘. This is deeply ingrained in our company culture and on a personal note, my thoughts and prayers are with those who are most affected at this time” says Mark.

“I would like to take this opportunity to thank the NHS and all of the key worker services that are keeping this country going, they are doing an admirable job. To everyone else that is ‘staying at home‘ and applying new social distancing rules, Gira thanks you – it’s the only way we will combat this virus. We are very grateful to everyone who is providing ongoing care and assistance for people in need, especially those in the front line, and for all the support networks which are helping communities to manage life during the lockdown and protect our public health: together we can beat this.”

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